The Health CentreVictoria RoadHartlepoolCleveland, TS26 8DFTel: 01429 273191
PRESCRIPTIONS - Please note that as from 1 April 2018 we will no longer be taking prescription requests over the phone. Please bring your prescription request along to the surgery, nominate a pharmacy to order for you, or register for On-line Services and order that way - this is to improve patient safety and patient access to the telephones - thank you for your co-operation.
NEWSLETTER - Our quarterly Newsletter can be viewed by clicking on the Latest News section link on right hand side of Home Page
ONLINE ACCESS: For Online Access please click on either of the links at the bottom of the Home Page which say: "Order Your Repeat Prescription Securely Online" OR "Request an Appointment with a GP" - this will then give you the System Online Page where you key in your username and password we gave you. Note: be very careful when keying is as it is case sensitive
CANCER SUPPORT GROUP - Group meets every fortnight on a Tuesday from 10:30 to 11:30 at West View Advice & Resource Centre, Miers Avenue, Hartlepool TS24 9JQ - Tel: Dawn (01429) 271275 or email email@example.com for more information. Upcoming sessions are 10 January 2017 then fortnightly thereafter.
If you are planning a pregnancy there is some important health advice you should be aware of. Please make an appointment any day of the week with a nurse who will be happy to discuss this. Patients who are planning a family are advised on diet and recommended medication.
Asthma clinics are held by Sister Hunter who reviews patients with asthma disorders, patients are encouraged to attend for monitoring and education. Smoking cessation advice is given. All patients with Asthma will be offered at least an annual review to monitor their condition
Diabetic Clinics are held by Sister Chisholm.
All patients are offered at least an annual review and six month monitoring appointment. In 2005 Hartlepool PCT received funding to provide a digital imaging camera as well as funding for a podiatrist. This service is based at One Life Centre, Park Road, Hartlepool and is open to all patients. The practice encourages patients to attend as this is a valuable service specially designed so that all diabetic screening takes place at one venue.
Patients will receive a letter from the Diabetic one stop shop for a pre review screening which will include blood test, height, weight and blood pressure as well as retinal screening and podiatry. You will receive this invitation approximately four weeks prior to your annual review being due at the practice. When you attend the one stop shop you will be advised to make an appointment to see one of our practice nurses within two weeks who will discuss your results and offer support and information and management plan. Glucose meters are available to our patients.
Sister Hunter holds a clinic to see patients with coronary heart disease or those at high risk. You will be offered an annual review to monitor your risk factors and treatment. All CHD and Stroke patients are offered at least an annual review to monitor their condition.
Cervical Smears are undertaken by all our Practice Nurses. Automatic recall appointments will be sent every three years or sooner as necessary if a previous abnormality has been found. We follow the Tees wide Cervical Screening protocol and you will automatically be invited to attend for an appointment before your smear is due.
This Clinic is held on a Wednesday aftern oon between 2.00pm and 3.30pm. Parents will be sent an appointment for their childs initial and subsequent vaccinations according to the national schedule. Please feel free to discuss your child's immunisations with the doctor or nurse.
Our GP's and Nurses will be happy to give advice and support to patients trying to give up smoking. Details of the smoking cessation drop in clinics are available on the reception notice board please feel free to ask a member of our reception team who will be happy to provide you with details.
Patients 65 years and over and those with chronic diseases will be invited for an annual flu vaccine. Appointments will be available from the end of September through to December. Look out for the dates which will be displayed on the patients notice board.
Patients 65 years and over and those with chronic illness such as Heart Disease will be offered this vaccine at one of our flu clinics or by appointment throughout the year. Only one pneumonia vaccine is required during your lifetime.
Advice is given on travel immunisations and precautions. Please remember that some immunisations have to be started several months before you leave, so book well in advance. Please ask at reception for advice or refer to the travel vaccination link on this website..
Dr Trory provides minor surgery service which includes treatment for warts and veruccas. For further information on this service please make an appointment to see him by telephoning 01429 278179.
Emergency contraception can be obtained from local pharmacists, details are available in Reception. However if you prefer to consult with a healthcare professional you will be offered an urgent appointment with the doctor or nurse. All reception staff are aware of the practice protocol and will be happy to give you further information on services available.
Our Nursing Staff and Health Care Assistants offer assessments that will highlight the likihood on patients developing heart or lung conditions in the future. Depending on your risk level staff may offer precautionary advice and/or arrange appropriate medication with one of our GP's.
If you require any vaccinations relating to foreign travel you need to make an appointment with the Practice Nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below:
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Alternatively, there is a local travel clinic where patients can book appointments online or by telephone by following link below:
Local Travel Clinic - CityDoc
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our Reception Staff will be happy to advise you about them along with appointment availability.
Our Practice has a Register of Carers and we would like to know if you are a Carer. Please ask at Reception for a Carers form.
We work with Hartlepool Carers who can offer you support and information on your role as a Carer. They are based at the following address:
Hartlepool Carers, 19a Lothian Road, HARTLEPOOL, TS24 8BH
Tel: 01429 283095
Fax: 01429 282599
Cancer Support Group Poster
Click on the above link, then scroll down to the Where to get support section and click on Hartlepool
Tees Public Health Shared Service has implemented Lung Health Check Programme for the early detection of lung disease.
In line with the programme and, as people who smoke are at higher risk of developing lung conditions, it has been agreed that stop smoking services will identify people with 3 or more risk factors and refer them for further investigation.
Risk factors are:
Whilst the surgery can offer Spirometry (Breathing Test) appointments we are quite limited in when we can offer these. Therefore if you have been identified as meeting 3 or more of the above criteria, the Stop Smoking Service can offer you an appointment for further assessment and a spirometry test - they offer appointment at the following three venues:
Thursday 9.30 to 12.00non at One Life, Park Road, Hartlepool, TS24 7PW
Thursday 1.00pm to 2.30pm at Rossmere Way Children's Centre, Hartlepool, TS25 5EB
Friday 10.00am to 11.30am - Miers Ave Children's Centre, Hartlepool, TS24 9JQ
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