Noticeboard

Covid Booster Vaccinations - our Federation (Hartlepool & Stockton Health) are contacting patients who are eligible for their fourth COVID booster. 

PRESCRIPTIONS - The Practice has now ceased taking prescriptions over the telephone.  Please use our post box outside our waiting room door to drop off your request.    

On-line Access - For On-line Access please click on either of the links at the bottom of the Home Page which say:  "Order Your Repeat Prescription Securely Online" or "Request an Appointment with a GP" - this will then give you the System Online Page where you are able to key in your username and password we gave you, be very careful when keying is as it is case sensitive.  If you do not have On-Line Access, please enquire at reception.

CANCER SUPPORT GROUP - Group meets every fortnight on a Tuesday from 10:30 to 11:30 at West View Advice & Resource Centre, Miers Avenue, Hartlepool TS24 9JQ - Tel: Dawn (01429) 271275 or email dawn@wvarc30.org.uk for more information.  Upcoming sessions are 10 January 2017 then fortnightly thereafter.

SPECIALIST STOP SMOKING SERVICE SESSIONS - Hartlepool - Sessions are available at various locations/times in Hartlepool Monday-Saturday, please go to Clinics & Services link to view more detailed
 

 

 

Appointments (for all appointments Tel: 01429 278179)

  • circled_dayRoutine appointments can be made by telephoning the appointments line during Reception opening hours.  The staff will aim to offer you the Healthcare Professional of your choice, however due to urgent needs/demands of the Practice this may not always be possible - We do ask patient’s to inform us if they think their consultation will require longer than 10 minutes so we can make arrangements to accommodate this.  This helps us reduce patient waiting times.

 

  • Pre-bookable appointments are offered three weeks in advance.

  • Urgent appointments will be arranged the same day with an available GP, however we ask you to ring at 8:30 on the day as they go very quickly.

  • On-line booking of appointments are available for GPs and Phlebotomy provided you have registered for on-line services (however nurse/healthcare appointments must be booked through Reception to ensure correct amount of time is allocated)

  • SMS message appointments reminders are also available provided the Practice has an up-to-date telephone number and consent from the patient.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice Nurses are qualified to deal with many conditions and you may be seen more quickly (however Nurse/Phlebotomy appointments cannot be booked through the on-line booking services, you would need to telephone the surgery for these types of appointments)

Cancellations

If you cannot attend an appointment for any reason we urge you to inform us as soon as possible by telephoning the Appointments Line or cancel via our online booking service.  

 
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