Noticeboard

PRESCRIPTIONS - Due to the problems we are all facing with Coronavirus (Covid - 19) the practice will accept prescription requests over the telephone, for the foreseeable future, for patients who have no access to the internet. We have taken this action to reduce the risks to patients attending the surgery unnecessarily. We also recommend patients nominate a pharmacy of their choice to enable us to send prescriptions electronically.

NEWSLETTER - Our quarterly Newsletter can be viewed by clicking on the Latest News section link on right hand side of Home Page

ONLINE ACCESS: For Online Access please click on either of the links at the bottom of the Home Page which say: "Order Your Repeat Prescription Securely Online" OR "Request an Appointment with a GP" - this will then give you the System Online Page where you key in your username and password we gave you. Note: be very careful when keying is as it is case sensitive

CANCER SUPPORT GROUP - Group meets every fortnight on a Tuesday from 10:30 to 11:30 at West View Advice & Resource Centre, Miers Avenue, Hartlepool TS24 9JQ - Tel: Dawn (01429) 271275 or email dawn@wvarc30.org.uk for more information. Upcoming sessions are 10 January 2017 then fortnightly thereafter.

SPECIALIST STOP SMOKING SERVICE SESSIONS - Hartlepool - Sessions are available at various locations/times in Hartlepool Monday-Saturday, please go to Clinics & Services link to view more detailed

Welcome to the Practice

The Practice aims and objectives are:

To provide a good quality of healthcare to all our patients in a timely manner in order that patients get the correct treatment either by a GP or Healthcare Professional.
To show respect and ensure patients are treated with dignity.
To provide a professional quality service delivered in a hygienic and safe environment.
To proactively manage long term conditions from birth to end of life.
To provide patients with proactive involvement and maintenance of good quality services via patient feedback and questionnaires.
To ensure efficient use of NHS resources whilst providing clinically appropriate access to other NHS services, including consultant referrals, diagnostic testing and effective treatment.
To effectively liaise with other agencies and NHS colleagues in an effective manner ensuring the patients best interests are paramount.
To provide team members with the skills and training to enable them to carry out their duties effectively.

Serving You

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

(Site updated 10/11/2020)